what-should-you-do-if-you-are-treated-badly-by-your-contact-person-in-a-german-authority

📌 Question

What should you do if you are treated badly by your contact person in a German authority?

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📝 Options:

🔘 A) I can’t do anything.

🔘 B) I have to put up with this treatment.

🔘 C) I threaten the person.

🔘 D) I can complain to the head of the authority.

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🔍 Show Answer

💡 Correct Answer: d

📖Explanation: This question deals with how to deal with unprofessional or disrespectful behaviour by contact persons in German authorities. Citizens can encounter mistreatment in various situations, whether it's a lack of helpfulness, unfriendly communication, or inefficient service. It is important to know what steps can be taken to address such experiences, whether through internal complaints, the involvement of superiors or other appropriate measures to ensure appropriate treatment.